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GAMBLING WITH RESPONSIBILITY

Last updated: 13 July 2026

Gambling should remain a form of entertainment. This page explains practical ways to keep control of your time and spending, recognise possible warning signs and use the available account restrictions when a break is needed.

Meaning of Key Terms

For the purpose of this policy, the following terms apply:

  • Account means the personal profile created to access the Website and its available services.
  • Casino, we, us or our refers to the operator of the Website.
  • Service means the gaming, account and support features available through the Website.
  • User, player or you means the person accessing or using the Service.

Keeping Gambling Under Control

Most players use gambling for leisure, but it can become harmful when spending, playing time or emotional reactions are no longer controlled.

Responsible gambling means understanding that every wager involves risk and that losses are possible. Games should not be treated as a source of income, a way to solve financial problems or a method of recovering previous losses.

Players are encouraged to review their activity regularly and stop playing when gambling is no longer enjoyable or begins to affect daily responsibilities.

Practical Guidelines for Safer Play

Decide on a Budget Before Playing

Choose an amount that you can afford to lose without affecting rent, bills, food, savings or other essential expenses. Once that amount has been spent, do not increase the budget to continue playing.

Avoid Chasing Losses

Trying to recover money quickly often leads to larger wagers and further losses. A previous result does not improve the chance of winning the next game round.

Limit the Length of Each Session

Set a clear time limit before starting. Take regular breaks and avoid allowing gambling to replace work, sleep, family time, exercise or other interests.

Do Not Play When Impaired

Avoid gambling while stressed, upset, tired or under the influence of alcohol, recreational substances or medication that affects judgement.

Review Your Account Activity

Check deposits, withdrawals and playing history regularly. Keeping an accurate view of total spending can make it easier to identify changes in behaviour.

Use Only One Personal Account

Maintaining a single account provides a clearer record of spending and playing time. Creating additional accounts may also breach the Website Terms and Conditions.

Possible Signs of Harmful Gambling

A player should consider taking a break or seeking support when one or more of the following situations occur:

  • Spending more money or time than originally planned.
  • Borrowing money or using funds reserved for essential expenses.
  • Repeatedly trying to recover losses.
  • Hiding gambling activity from family or friends.
  • Feeling anxious, angry or restless when unable to play.
  • Neglecting work, study, relationships or personal responsibilities.
  • Increasing wager sizes to achieve the same level of excitement.
  • Continuing to gamble despite financial or emotional consequences.

Recognising these signs early can help prevent more serious problems.

Account Limits and Breaks

Players may use available account controls to manage their activity. Depending on the options provided through the Website, these may include:

  • Deposit limits.
  • Wagering or loss limits.
  • Session reminders.
  • Temporary cooling-off periods.
  • Account closure.
  • Short-term or long-term self-exclusion.

Limits should be selected before gambling becomes difficult to control. Some restrictions may take effect immediately, while increases or removals may be subject to a cooling-off period.

Temporary Time Away

A cooling-off period allows a player to pause account access for a selected period. During the break, deposits, wagers and promotional participation may be unavailable.

A temporary break can be useful when gambling begins to feel stressful, when spending has increased or when the player simply wants time to review their habits.

Self-Exclusion

Self-exclusion is intended for players who need a stronger restriction. When activated, access to gambling services is blocked for the selected period.

During self-exclusion, the player must not:

  • Attempt to reopen the restricted account.
  • Create another account.
  • Use another person’s account.
  • Attempt to bypass technical or regional restrictions.

A self-exclusion period cannot normally be cancelled before its scheduled end. This condition exists to protect the player from impulsive reactivation.

Players should disclose any other accounts connected to them so that reasonable steps can be taken to apply the restriction consistently.

Returning After Self-Exclusion

Account access is not automatically guaranteed after a self-exclusion period ends. The Casino may review the account and require a further cooling-off period before considering reactivation.

A request may be refused where there are reasonable concerns that renewed gambling could cause further harm.

Protection of Minors

Only persons aged 18 or over, or those who have reached the higher legal gambling age required in their jurisdiction, may use the Service.

Parents and guardians should take reasonable steps to prevent children from accessing gambling content or account information.

  • Keep usernames and passwords private.
  • Do not leave an active account unattended.
  • Use password protection on shared devices.
  • Disable automatic login where minors can access the device.
  • Consider installing parental-control or content-filtering software.

Any suspected use of an account by a minor should be reported through the support options available on the Website.

Independent Support

Players who are concerned about their gambling should consider speaking with an independent organisation that specialises in gambling-related harm.

These organisations operate independently from the Casino and may provide confidential information, self-assessment tools and access to professional support.

Personal Responsibility

Players remain responsible for their decisions, account security, deposits and gambling activity. Responsible gaming tools support safer behaviour but cannot replace personal awareness or professional assistance.

If gambling is creating financial, emotional or personal difficulties, stop playing, activate an appropriate restriction and seek independent help.

Final Statement

The purpose of this policy is to support informed and controlled participation. Gambling should remain optional, affordable and balanced with other parts of everyday life.

By using the Website, players confirm that they understand the risks involved and agree to use the Service responsibly.