Privacy Policy

Effective Date: 17 November 2025
Website: onluck-au.com

At Onluck Casino Australia (“we”, “our”, “us”, or “Onluck”), we are committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit and interact with our website and services.

1. Information We Collect

Personal Information: Name, email address, date of birth, phone number, and residential address.
Account Information: Username, encrypted password, and transactional history.
Payment Information: Details for deposits and withdrawals (via secure third-party providers).
Device & Usage Data: IP address, browser type, device identifiers, operating system, and geolocation.
Cookies & Tracking: We use cookies for session management, analytics, and personalization.

2. How We Use Your Information

Verify identity and eligibility to use our services
Process payments and withdrawals
Comply with legal and regulatory obligations
Improve user experience and functionality
Prevent fraud and ensure account security
Send promotional offers (only with your consent)

3. Sharing Your Data

We may share your data with:

Payment processors and banking institutions
Regulatory and legal authorities
Fraud prevention and identity verification services
Marketing platforms (if consent is given)

We do not sell or rent your data to third parties.

4. Data Retention

Your data is stored only as long as necessary to fulfil the purposes of this policy and comply with regulations. Once no longer required, it will be securely deleted or anonymized.

5. Security Measures

We protect your data through:

SSL encryption on all website traffic
Restricted server access
Two-factor authentication where applicable
Routine security audits and patches

6. Your Rights

You have the right to:

Access and update your personal data
Request data deletion (if not restricted by law)
Withdraw consent for marketing
Submit complaints to regulatory authorities

7. Cookies Policy

We use cookies to enhance functionality. You can disable cookies in your browser, but doing so may affect site performance.

8. Age Restrictions

Onluck Casino is available only to users aged 18+. We do not knowingly collect data from minors. Violating accounts will be terminated and deleted.

9. International Transfers

Your data may be transferred outside of Australia. All transfers are compliant with applicable data protection laws.

10. Updates to This Policy

We may revise this policy periodically. All changes will be posted here. Continued use of our services means you accept the new terms.

11. Contact Us

If you have questions about this Privacy Policy, contact:

Data Protection Officer (DPO)
Email: [email protected]