TERMS AND CONDITIONS

Last updated: 13 July 2026

These Terms and Conditions explain the rules that apply when you access the Website, create a player account, use gaming services, make payments, claim promotional offers or interact with any other available feature.

By registering an account or continuing to use the Website, you confirm that you have read, understood and accepted these Terms and Conditions. The Privacy Policy, Responsible Gaming Policy, bonus rules and individual game rules also form part of the agreement between you and the operator.

If you do not agree with these Terms and Conditions, you must not register an account or continue using the Website.

Acceptance of the Platform Rules

Your use of the Website creates a binding agreement between you and the operator. References to “we”, “us”, “our”, “operator”, “casino” or “Website” relate to the entity responsible for providing the gaming platform. References to “player”, “you” or “your” relate to the person accessing or using the services.

Additional conditions may apply to selected games, payment methods, tournaments, bonuses or account features. Where a specific promotion or service has separate rules, those rules apply together with this agreement.

We may revise these terms when operational, legal, technical or security requirements change. Updated provisions become effective after they are published on the Website. Continued use of the platform after an update means that you accept the revised version.

Player Eligibility

You may use real-money services only when all of the following conditions are met:

You are at least 18 years old or have reached the higher legal gambling age required in your jurisdiction.
Online gambling is permitted in the location from which you access the Website.
You are legally capable of entering into a binding agreement.
You are acting for yourself and not on behalf of another person.
You are not currently subject to an active self-exclusion restriction.
You are not an employee, contractor or close relative of a person directly involved in operating the platform.

You are responsible for checking the laws that apply in your country, state or region. Access to the Website does not mean that its services are lawful in every jurisdiction.

We may request proof of age, identity, residence or eligibility at any stage. Access may be limited while these checks are being completed.

Regional Access Restrictions

Real-money services are not available in countries or territories where online gambling is prohibited, restricted or not accepted under the operator’s internal policies.

You must not use location-masking software, false registration details, remote-access tools or similar methods to bypass geographic restrictions. Attempts to conceal your actual location may lead to rejected transactions, cancelled bonuses, withheld winnings or account closure.

The list of accepted and restricted locations may change. Players should check the information displayed on the Website before registering, depositing or placing a wager.

Creating and Maintaining an Account

Each player may register only one personal account. The information submitted during registration must be accurate, complete and kept up to date.

You must not:

Create duplicate or temporary accounts.
Register an account using another person’s identity.
Sell, transfer, assign or share an account.
Allow a minor or any unauthorised person to access the account.
Use the account for commercial, professional or third-party purposes.
Use another player’s payment method or personal documents.

You are responsible for protecting your username, password and connected devices. Any activity completed through your account may be treated as authorised unless you report suspected unauthorised access promptly.

We may suspend related accounts while investigating duplicate registrations. Where multiple accounts were created to obtain bonuses, avoid limits, bypass verification or gain an unfair advantage, balances and promotional winnings may be cancelled.

Identity and Security Checks

Verification may be required before deposits, withdrawals, refunds or continued account use. Depending on the circumstances, players may be asked to provide:

A valid identity document.
Confirmation of residential address.
Evidence of ownership of a payment method.
Information concerning the source of deposited funds.
Additional documents needed for fraud prevention or regulatory checks.

Documents must be genuine, current, readable and submitted in the requested format. Edited, incomplete, misleading or fraudulent materials may result in the rejection of transactions and permanent account closure.

Access to gaming and payment features may remain restricted until all requested checks have been completed.

Account Funding

Available deposit methods are displayed in the cashier and may vary according to the player’s country, selected currency and account status. Payment options may include bank cards, electronic wallets, bank transfers, alternative payment systems and supported digital assets.

Deposits must be made from a payment method owned and controlled by the registered account holder. Third-party deposits are not accepted.

Where a payment is identified as belonging to another person, we may return the original amount to its source, remove related winnings, restrict the account or close it.

Minimum and maximum deposit amounts are shown before a transaction is confirmed. External providers, banks or blockchain networks may apply separate charges or conversion costs.

A deposit is not complete until it has been confirmed by the relevant payment system and credited to the player balance. Processing times may differ between payment methods.

Payment Accuracy and Chargebacks

Players must review payment details carefully before confirming a transaction. The operator is not responsible for funds sent to an incorrect account, wallet address, network or payment destination entered by the player.

You must not request an unjustified chargeback, reversal or cancellation after receiving the corresponding account balance. Disputing a legitimate payment may lead to account suspension, removal of winnings and recovery of associated costs.

Transaction records shown in the player profile should be reviewed regularly. Any suspected error should be reported without unnecessary delay.

Digital Asset Transactions

Selected payment options may involve cryptocurrencies or other blockchain-based assets. These transactions are completed through independent networks and service providers.

The operator does not provide banking, investment, exchange, brokerage, wallet custody or financial advisory services. It does not control blockchain confirmations and cannot change, reverse or recover a transaction after it has been confirmed by the relevant network.

Players are responsible for:

Selecting the correct asset and blockchain network.
Entering the correct wallet address.
Including any required tag, memo or reference.
Protecting wallets, passwords and private keys.
Reviewing network fees and minimum transfer amounts.
Following the laws that apply to digital assets in their jurisdiction.

Losses caused by market movements, incorrect addresses, incompatible networks, missing tags, compromised wallets or third-party service failures remain outside the operator’s control.

Withdrawal Requests

Withdrawal options available to a player are shown in the cashier. A requested method may depend on the method previously used to fund the account, local availability and verification requirements.

Before approving a payout, we may review:

The identity and account details of the player.
Ownership of the selected payment method.
Deposit and wagering history.
Bonus participation and promotional compliance.
Possible fraud, chargebacks or account misuse.
Anti-money laundering and source-of-funds requirements.

Withdrawal processing times are estimates rather than guarantees. Delays may occur because of additional checks, payment-provider procedures, bank schedules, blockchain congestion or incorrect player information.

Minimum and maximum payout amounts are displayed when a request is submitted. Daily, weekly or monthly limits may apply depending on the account level, transaction history, payment method and internal risk review.

Large balances may be paid in several instalments where permitted by the applicable rules. Progressive jackpot prizes are handled according to the terms of the relevant game and provider.

Deposit Turnover Requirements

Deposited funds may need to be wagered before they become eligible for withdrawal. This requirement is used to reduce payment misuse and money-laundering risks.

The applicable turnover requirement is displayed in the cashier, payment rules or account information. Where the required wagering has not been completed, we may reject the withdrawal or deduct reasonable payment-processing costs.

Bets that are cancelled, refunded, voided or placed with minimal financial risk may not count toward the turnover requirement.

Currency and Conversion

The Website may support selected fiat currencies and digital assets. Available account currencies are displayed during registration or in the cashier.

If a transaction is made in a currency different from the player’s account currency, it may be converted using a recognised market rate or a rate supplied by the relevant payment provider.

Exchange-rate movements, bank charges, blockchain fees and third-party conversion costs are the player’s responsibility. The Website does not operate as a currency exchange service and does not guarantee a specific conversion rate.

Game Access and Availability

Games may be added, changed, temporarily removed or restricted without prior notice. Availability can depend on the player’s location, device, account status and rules imposed by individual game providers.

You are responsible for reading the rules, payout information, bet limits and feature descriptions of a game before placing a wager.

The game result recorded by the operator’s server is considered final. Where the information displayed on a player’s screen differs from the validated server record, the server record will prevail.

Technical Errors and Incorrect Settlements

The Website is provided on an “as available” basis. Continuous access cannot be guaranteed, and interruptions may occur because of maintenance, network problems, software faults, provider outages or events outside the operator’s control.

Where a wager, bonus, prize or account balance is recorded incorrectly because of a technical, human or system error, we may correct the account and settle the transaction according to the result that should have applied.

Players must not knowingly exploit software defects, incorrect odds, payment errors, game malfunctions or display problems. Any suspected fault should be reported promptly and must not be used to obtain an unfair benefit.

Promotional Offers

Bonuses, free spins, cashback, tournaments and other promotions are governed by their own rules. Players should review the relevant conditions before opting in.

Promotion rules may include:

Minimum deposit requirements.
Wagering conditions.
Eligible games and contribution rates.
Maximum bet limits.
Expiry periods.
Maximum convertible or withdrawable winnings.
Country, currency or account restrictions.

Promotional credit may be removed when conditions are not met, a promotion expires or prohibited activity is identified.

Only one account, household, device, payment method or shared network may be permitted to claim a particular promotion. Creating additional accounts or using another person’s information to obtain repeated offers is prohibited.

Unfair Play and Prohibited Conduct

The following activities are not permitted:

Collusion with other players.
Match manipulation or coordinated betting.
Use of bots, scripts or unauthorised automated tools.
Exploitation of software bugs or pricing errors.
Use of stolen, unauthorised or third-party payment methods.
Submission of false personal or verification information.
Creation of duplicate accounts.
Bonus abuse or artificial wagering patterns.
Chargeback fraud.
Access through false or concealed location information.
Any activity connected to money laundering, financing of unlawful activity or other criminal conduct.

If suspicious activity is detected, we may suspend gameplay, delay payments, request additional documents and investigate the account.

Where a breach is confirmed, affected wagers, bonuses and winnings may be cancelled. The account may be restricted or closed, and relevant information may be supplied to payment providers or competent authorities where required.

Refund Consideration

Deposits are generally final once credited to a player account. A refund may be considered in exceptional circumstances, such as a confirmed technical problem that prevented the player from using deposited funds.

A refund request must include sufficient transaction information and may require identity, address and payment-method verification.

Before an approved refund is calculated, unused promotional credit and winnings connected to the relevant deposit may be removed.

Some digital asset transactions cannot be refunded because confirmed blockchain transfers are normally irreversible.

Inactive Player Accounts

An account may be classified as inactive when no login or account activity has occurred for an extended period.

Before an inactivity fee is introduced, the player may receive advance notice through the contact details registered on the account. Any applicable fee, inactivity period and reactivation procedure will be stated in the current account rules.

An inactivity fee will not reduce an account below zero. Deductions stop when the account is reactivated, the balance reaches zero or the account is closed.

Where permitted, we may attempt to return a remaining balance before closing a long-term inactive account. Verification and payment restrictions may still apply.

Account Restriction or Closure

We may temporarily restrict or permanently close an account where:

Required verification is not completed.
False or misleading information has been supplied.
The account is connected to fraud or unlawful activity.
Multiple accounts have been created.
Payment disputes or chargebacks remain unresolved.
The player has breached promotion or game rules.
Continued account use creates a legal, security or responsible gaming concern.
The player is located in a restricted jurisdiction.

During a review, deposits, wagers and withdrawals may be unavailable. Any legitimate remaining balance will be handled after relevant deductions and compliance checks have been completed.

Players may also request account closure through the support options displayed on the Website. Closure does not cancel outstanding obligations, investigations or previously accepted transactions.

Safer Gambling Controls

Gaming should remain a form of entertainment and should never be treated as a guaranteed way to earn money.

Players may have access to responsible gaming tools such as:

Deposit limits.
Loss or wagering limits.
Session reminders.
Temporary cooling-off periods.
Short-term or long-term self-exclusion.
Permanent account closure.

During an active self-exclusion period, the player will not be permitted to deposit, wager or claim promotions. Attempts to create a replacement account may result in immediate closure.

A self-exclusion request is different from ordinary account closure. Reactivation may require an additional cooling-off period and a responsible gaming review.

Players who feel that gambling is becoming difficult to control should stop playing and seek assistance from an independent gambling-support organisation.

Complaints and Account Disputes

Players may submit a complaint through the support channels listed on the Website. A complaint should include:

The account holder’s full name.
A clear explanation of the issue.
Relevant transaction, game or promotion details.
Dates and approximate times.
Supporting screenshots or documents, where available.

Only the registered account holder may submit or manage an account complaint. Claims transferred or sold to an unrelated third party may be rejected.

Complaints are reviewed by the relevant department and may be escalated where additional investigation is required. The player will receive the outcome through the contact details registered on the account.

Server logs, payment records, game histories and account records may be used as evidence when resolving a dispute.

Taxes and Personal Obligations

You are responsible for identifying, declaring and paying any taxes, duties or charges that apply to your deposits, withdrawals or winnings.

The operator does not provide legal, tax, financial or investment advice. Players should obtain independent professional guidance where necessary.

Intellectual Property

Website content, software, graphics, logos, trademarks, game interfaces, text and other materials are protected by intellectual property laws or used under valid licences.

Access to the Website does not transfer ownership of any content or intellectual property to the player.

You may not copy, reproduce, modify, sell, publish, distribute or commercially exploit Website materials without prior permission from the relevant rights holder.

Limits of Responsibility

The operator is not responsible for losses caused by:

Device, browser or software problems on the player’s side.
Unstable internet access.
Failure to protect account credentials.
Incorrect payment information entered by the player.
Bank, payment-provider or blockchain delays.
Exchange-rate changes.
Unauthorised access caused by the player’s negligence.
Events beyond reasonable operational control.

To the extent permitted by law, the operator will not be liable for indirect, incidental, special or consequential losses arising from access to the Website, participation in games or inability to use the services.

Nothing in these terms excludes a responsibility that cannot legally be excluded under applicable law.

Records and Data Retention

Account, verification, payment and communication records may be stored for the period required by applicable law, fraud-prevention procedures and regulatory obligations.

Information may be provided to authorised payment providers, auditors, compliance partners or public authorities where disclosure is legally required or reasonably necessary to investigate misconduct.

Governing Rules

These terms are governed by the law stated in the legal information published on the Website. Any dispute that cannot be resolved through the internal complaints procedure may be submitted to the competent courts or dispute-resolution body identified in that legal information.

If one part of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.

Final Agreement

These terms, together with the Privacy Policy, responsible gaming rules, promotion conditions and individual game rules, form the complete agreement governing your use of the Website.

By registering, depositing, placing a wager or continuing to use the platform, you confirm that you understand the risks of gambling, accept responsibility for your account activity and agree to follow all applicable rules.